FAQ & More
You've Got Questions? We've Got Answers
What can I expect to receive in my label package?
Each package of custom NOMI labels contains either (2) or (4) personalized labels as designed during the ordering process.
What are NOMI labels made out of?
NOMI labels are made out of 100% pure silicone that is compliant with FDA Regulation 21CFR 177.2600. This material is in the same class of material used in pacifiers and baby bottle nipples. It is non-toxic and has durable qualities that withstand normal use.
Which containers do NOMI labels fit?
NOMI labels were designed to fit the traditional 4-8 oz. baby bottles; however, the labels fit most major bottle and sippy cup brands found in stores today. Unfortunately, they do NOT fit Dr. Brown's 4oz. standard bottles, as these are too narrow. They do fit the 8oz and wide necked varieties.
NOMI labels fit all brands of sippy cups on the market, and are great for labeling standard sized water bottles, canned beverages, and so much more.
Don’t hesitate to contact us to see if our labels will fit your container
How many colours can I select in my package of NOMI labels?
Four packs - choose up to 2 colours (same name)
Two packs - choose 1 colour (same name)
Do I need to remove the labels before placing in the dishwasher, sterilizing, or microwaving?
No! Our labels were designed and tested to withstand repeated dishwashing, boiling, and microwaving.
Can I split my order to include more than one name?
Each set of labels must include the same name/content on the labels. You may consider ordering labels with the family name so everyone in the family can use them.
Can I place a gift order with multiple addresses?
If you wish to make multiple gift orders, each order must be placed separately.
Do you offer NOMi labels for resellers?
Yes! If you are a retail store interested in NOMI labels, please contact us at firstname.lastname@example.org or click on the Retail Program link at the bottom of the Home page for further instructions.
Do you offer discounts on bulk orders by groups?
Discounts are available for schools, day cares, churches, camps, etc. A minimum order is required before bulk discounts are offered. Please contact us at email@example.com and use WHOLESALE in the subject line.
What is your return/cancellation/exchange policy?
All personalized products are final sale
How long will it take to receive my order?
Your order will be processed in 1-3 business days and then shipped. Please expect delayed shipping during the holiday season, especially in Canada as a result of the rotating strike that recently ended. Below are the current shipping times we are experiencing.
Canada: 7-10 business days expected as a result of the back log with Canada Post. Local orders (Windsor/Essex County) can arrange pick up at Three Lambs Baby Boutique, in Tecumseh or Young and Fabulous, in LaSalle. Please leave a note on your order to arrange local pick up.
US: 3-5 business days once processed.
International: 7-10 business days once processed.
Please allow 5-7 business days for shipping of personalized orders.
Refusal of Delivery
If a package is refused for delivery, the customer is responsible for actual shipping charges incurred. Once we receive the package at our facility, a credit will be issued to the original credit card for the purchase price, less the actual shipping cost.